Shipping policy

Shipping Policy

Last updated: [Insert Date]

Thank you for visiting and shopping at Angus Group (angus-group.shop). The following terms and conditions constitute our Shipping Policy.

1. Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional time in transit for delivery. If there will be a significant delay in shipment, we will contact you via email.

2. Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

United States: 5–12 business days
Canada & Europe: 7–15 business days
International: 10–20 business days

Delivery times are estimates and may vary depending on location, customs processing, and carrier delays.

3. Shipment Confirmation & Order Tracking

You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24–48 hours.

4. Customs, Duties, and Taxes

Angus Group is not responsible for customs duties, import taxes, or additional fees applied to international shipments. These charges are the responsibility of the customer and may vary by country.

5. Shipping Carriers

We work with trusted global logistics partners such as UPS, FedEx, and DHL to ensure reliable delivery.

6. Lost or Damaged Packages

Angus Group is not liable for products lost or damaged during shipping. If you received your order damaged, please contact the shipment carrier or our support team to file a claim.

Please save all packaging materials and damaged goods before filing a claim.